For product-related questions, including sizing and questions regarding your order, message us via our chatbot or email us at

Our customer service team works 8am-4pm PST, Monday - Friday. Weekend and holiday responses may be delayed. In the meantime, check out our FAQs for more information.
Feel free to reach out to us with questions, suggestions, or to share your story.
We love to hear from you!
Partnerships & Media Requests:
Start a Return or Exchange here: Returns Center
 We’re confident you’ll love our products. Not satisfied? Contact us at
Dreamland Baby Headquarters: 3383 Deer Hollow Dr, Danville, CA, 94506*

*Please note that we do not accept returns at this location.