We are pleased to offer 30-Day, eco-friendly, contactless returns and exchanges. The product being returned must be in new (unworn, unwashed) condition with the tags attached. Please read our policies below.

All returns and exchanges must be made through our return portal.

Returns and exchanges must be made within 30 days of the shipment date.

Customers are responsible for return shipping costs.

All exchanges and site credit selections are complimentary.

Dreamland Baby merchandise purchased from other retailers must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.

Dreamland Baby does not offer exchanges or returns on international purchases. All international purchases are final sale. 

All BOGO and Final Few items are FINAL SALE and NOT eligible for Returns or Exchanges.

Click HERE to find a dropoff location near you. There are more than 3,000 dropoff locations across the country!  Please note that you must begin your return in our online portal before dropping off your item.

Bring the item(s) you wish to return with the QR code generated in the online portal.

Your refund or exchange will be initiated immediately.

Refunds will be issued to the original form of payment within 5-10 business days, less the return shipping fee.

You will receive a confirmation email once the return or exchange has been processed. 

Dreamland Baby guarantees against manufacturer's defects. Our warranty does not cover normal wear and tear, misuse, or damage caused by the user. If you feel your product is defective and it was purchased from this website, please contact us by emailing [email protected]