RETURNS & EXCHANGES
RETURN & EXCHANGE POLICY (UNITED STATES):
At Dreamland Baby we proudly stand behind our high quality wearable weighted blankets and hope our customers love their Dreamland Baby as much as we do!
However in the event you do not love it, you are able to return your products within 30 days from the date of shipment for a full refund. The returns must be in original packaging, unused (unworn and unwashed). Original shipping charges are non-refundable. Along with the returned item(s), please include your name, email address and order number. Customers are responsible for return shipping charges. If you would like us to provide a pre paid return shipping label, the cost is $10.00 and will be deducted from your order refund. If you choose not to use a Dreamland Baby return label we recommend you use a flat rate envelope from Unites States Post Office. Other forms of shipping are very expensive because of the weight of the product.
To schedule a return, please email our team at email@example.com and use subject title: RETURN.
Once the product is received, the refund will be processed in 48 hours. Please note it can take up to 5 business days for the refund to appear in your account, depending on your bank.
RETURN & EXCHANGE POLICY (INTERNATIONAL):
All international purchases are final sale.
RETURN & EXCHANGE POLICY (SALES):
All sale products are final sale. This includes Kickstarter and Black Friday events. We do not accept exchanges or returns.
*Updated November 2, 2019*