Frequently Asked Questions

We are pleased to offer easy, contactless returns and exchanges, please read our policies below. All returns and exchanges must be made through our return portal. Returns and exchanges must be made within 30 days of placing your order and must be in unused/unwashed condition with original packaging and tags. Customers are responsible for return shipping costs.

All exchanges and site credit selections are complimentary. Dreamland Baby merchandise purchased from other retailers must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer.

Dreamland Baby does not offer exchanges or returns on international purchases. All international purchases are final sale. 

We are pleased to offer easy, contactless exchanges, please read our policies below. All exchanges must be made through our return portal. Exchanges must be made within 30 days of placing your order. 

To be eligible for an exchange, the product must be in new (unworn, unwashed) condition with the original packaging and/or tags attached. Customers are responsible for return shipping costs. All exchanges and site credit selections are complimentary.

Dreamland Baby merchandise purchased from other retailers must be returned to the store from which it was originally purchased and is subject to the return policy of the originating retailer. Dreamland Baby does not offer exchanges or returns on international purchases. All international purchases are final sale. 

Please note that all BOGO and Final Few purchases are final sale and not eligible for return.

Dreamland Baby guarantees against manufacturer's defects. Our products come with a six-month warranty, which covers manufacturer defects. Our warranty does not cover normal wear and tear, misuse, damages, stains, or discoloration caused by the user.

Please note if your warranty submission is approved, we will provide a replacement in the same size, color, and material as your original purchase. If you feel your product is defective and it was purchased from this website,please complete this form.